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Frequently Asked Questions:

How do I care for my Ethereaell piece?

To keep your piece looking beautiful:

 

  • Hand wash gently in cool water

  • Lay flat to dry

  • Avoid wringing, ironing, or machine washing

  • Store flat and away from direct sunlight

Do you make custom order pieces?

Not usually — Ethereaell runs on seasonal collections, each designed with its own aesthetic, colours, and mood.

 

However, if you have a really special project or collaboration idea, I’d love to hear about it.

Please reach out via ellie@ethereaell.com with as many details as possible, and if it feels like the right creative fit, I may take it on ✿​​​

Q: How does Klarna / Clearpay work?

  • This service is perfect for customers that want to split the costs/ pay later, meaning you can buy beautiful things without the added stress of having to pay in full 

  • It’s a third-party service

  • That repayment terms are between the customer and Klarna/Clearpay

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