Privacy Policy:
1. Information We Collect
We may collect the following types of information when you browse or purchase from Ethereaell:
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Personal details such as your name, email address, phone number, and shipping/billing address
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Payment information (processed securely through our third-party payment providers; we never store full payment details)
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Order history and purchase details
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Email preferences and communication history (if you subscribe or contact us)
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Website usage data, such as IP address, browser type, and how you interact with our site (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your purchase or account
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Send updates, promotions, or newsletters (if you’ve opted in)
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Improve our products, services, and website experience
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Comply with any legal obligations or prevent fraudulent activity
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our messages.
3. Cookies & Analytics
Our website may use cookies and analytics tools to enhance your browsing experience and track site performance.
Cookies help us understand which pages are most popular and improve how we serve you. You can disable cookies in your browser settings if you prefer.
4. Sharing Your Information
We only share your personal information with trusted third parties necessary to complete your order — such as:
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Payment processors (e.g. PayPal, Stripe, or Shopify Payments)
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Shipping and delivery services
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Email marketing platforms (if you’ve subscribed)
We never sell or rent your personal information to third parties.
5. Data Security
We take your privacy seriously. All transactions are processed using secure, encrypted technology, and we take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
6. Your Rights
You have the right to:
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Access or request a copy of your personal data
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Request corrections to inaccurate information
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Withdraw consent for marketing communications
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Request deletion of your data (where legally applicable)
To exercise any of these rights, please contact us at ellie@ethereaell.com
7. Retention of Information
We retain your personal information only as long as necessary to complete your orders, provide customer support, or comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We’re not responsible for their content or privacy practices once you leave our site.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date at the top of the page.
10. Contact Us:
If you have any questions about this Privacy Policy or how we handle your data, please contact:
