Contacts Us:
We’d love to hear from you ♡
Whether you have a question about your order, a custom request, or just want to say hi — we’re always happy to help. Every Ethereaell piece is made with love and care, and we want your experience to feel just as special.
We aim to reply within 2–3 business days. Please include your order number (if applicable) so we can assist you faster.
Custom Orders & Collaborations
For custom colour requests, sizing adjustments, or collaboration enquiries, please reach out via email with “Custom Order” or “Collaboration” in the subject line.
Order Issues or Returns
If your order has arrived faulty or damaged, please contact us within 7 days of delivery with clear photos and your order number.
You can find more details on our Refunds & Returns Policy page.
Socials
You can also reach out or follow along on:
🌸 Instagram: @ethereaellx
🎀 TikTok: @ethereaellx
We love seeing your Ethereaell pieces in the wild — tag us for a chance to be featured!